Scan QR Code to initiate Live Chat
Sep 19, 2018 8:48:25 PM
You are at a store or a hotel and you have an issue so you scan the "menu or the elevator" and up pops the details and live chat is available with the support person online - so you interact to solve your issue. The major point here is the fact that the issue you have is static e.g. a closed door, you can't open it because you have no key or no details of what to do. By scanning the QR Code to initiate contact / chat - the door becomes online and location specific so a detailed response can be given e.g. "sorry this door is locked after 4pm, please go back into the building and ask for John who will give you access".